Frequently asked questions

AlignEat is an AI-powered dietary intelligence app that scans restaurant menus and helps you identify dishes that match your allergies, intolerances, religious dietary requirements, lifestyle diets and personal dietary preferences.

Simply scan a physical or digital menu with your phone. AlignEat uses a multi-layer dietary intelligence and an AI system to identify dishes, analyze ingredients, and compare them against your personalized dietary profile.

Yes. AlignEat is available worldwide on the App Store and Google Play, helping people dine more confidently wherever they travel.

AlignEat can scan, understand, and translate menus in more than 15 languages, including English, Arabic, French, Spanish, Japanese, Chinese, Korean, Thai, Hindi, Italian, and more.

AlignEat achieves over 98% accuracy in dish recognition and ingredient matching. However, restaurants can change recipes, substitute ingredients, or introduce cross-contact during food preparation. No app can guarantee food is completely allergen-free, so if you have a severe allergy or medical condition, always confirm ingredients with restaurant staff before ordering.

No. AlignEat helps you make more informed dining decisions by analyzing menus and identifying potential dietary concerns, but it cannot verify how food is prepared or whether cross-contact has occurred. Always inform restaurant staff about severe allergies or medical dietary requirements.

AlignEat supports: Food allergies Food intolerances Religious dietary requirements (such as halal and kosher) Lifestyle diets (vegan, vegetarian, pescatarian, etc.) Health-related dietary preferences You can also create custom dietary rules for your profile.

AlignEat identifies ingredients that are commonly associated with allergens and dietary restrictions, including ingredients that may not be obvious from a dish name alone. However, ingredient lists are not always complete, and restaurants may change recipes without notice.

Yes. AlignEat works with printed menus, QR code menus, digital menus, websites, and even handwritten specials where they're clear enough to read.

Group Mode combines multiple dietary profiles so you can quickly find dishes that work for everyone at the table.

Yes. AlignEat is designed for international travel and can scan menus in more than 15 languages, helping you understand local dishes and identify options that fit your dietary profile.

A dish described as halal may follow halal preparation practices, while halal-certified means it has been independently certified by a recognized authority. AlignEat distinguishes between these where menu information makes that possible, but you should always verify with the restaurant if certification is important to you.

Yes. Our free plan includes 2 menu scans per month, so you can experience AlignEat before upgrading.

The plans differ mainly in the number of dietary profiles they include. Solo: 1 profile Couple: 2 profiles Family: Up to 5 profiles Additional profiles may be available as optional add-ons.

Yes. You can cancel your subscription at any time, and you'll continue to have access until the end of your current billing period.

We only collect the information needed to provide the service, including your dietary profile, account information, and scan history. With your consent, anonymized and aggregated data may be used to support food allergy, nutrition, and public health research. Personal information is never shared.

Yes. Your data is encrypted both in transit and at rest. We follow industry best practices and applicable privacy regulations, including GDPR.

No. Restaurants never have access to your dietary profile, scan history, or personal account information.

Never. AlignEat does not sell personal data or share it with advertisers. AlignEat is funded through subscriptions, not advertising.

Make sure the menu is well lit, hold your phone steady, and keep the text clearly in frame. If you're still having trouble, contact our support team and we'll help you troubleshoot.

Not at the moment. AlignEat requires an internet connection to scan and analyze menus. This ensures you receive the latest dietary intelligence, ingredient analysis, and AI-powered recommendations.

AlignEat is available for iPhone (iOS 15+) and Android (Android 10+).

Tap Report on any dish analysis to let us know. Every report is reviewed by our team and helps improve future analyses.